No signal

[C20]

Hi 

I spoke with someone from O2 today regarding problems with signal. They have sent me out a new SIM card to try, but now I have had no signal at Al since 4 pm today and can't receive or make any calls. I am waiting on an urgent call. Can someone please help?

Thanks

[madasaf1sh · Accepted solution]

@C20 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this