@V1
It can take months, even years to replace a mast.
A new location needs to be found and planning permission required, etc,
Your best course of action would be to go through complaints and request a release from your contract.
https://www.o2.co.uk/how-to-complain
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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