New sim contract

John30 · ‎08-12-2022

Hi people,

My contact is due for renewal on the 12th and ive found a cheaper deal with more data on o2 but through moneysupermarket, how do it get that one and change from this one when it ends as have been with o2 only one year and its not obvious how to get the new contract.

Thank you all!

MI5 · ‎08-12-2022

@John30

Apply for the deal through msn and if accepted you can migrate your current number to the new contract Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

John30 · ‎09-12-2022

So after speaking to the advisor if I want a new account they can open the new deal now or if I keep my current account I wait until the expiry of my contract and go from there!

Thanks for the like MI5

MI5 · ‎09-12-2022

@John30

A third option to take the new deal now is to pay off your current contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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