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New phone delivery

Char1402_
Level 1: Joiner
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Hi there, 

I purchased a new phone on the 14th October and haven't received any emails regarding an update for delivery since then.

 

Is there any way to track this? I have also tried to login on the app and it still says it isn't available to me yet, but should have been from 48 hours after purchase.

 

Any help would be great, thanks.

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Bambino
Level 84: Resplendent
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@Char1402_ You can reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call the sales team on 0800 081 0255

I DO NOT WORK FOR O2



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