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Incoming call failure

Yesterday my wife (also on o2) needed to call me in some urgency. I didn't receive the call. She left a voicemail. I got the notification of the voicemail at 11:03 today. EXACTLY 12:00 hours since she made the call. Can anyone explain what has happen...

Switching network

I have switched from Tesco mobile to o2 you have my pac code but my number hasn’t moved to the new sim

Resolved! iCloud

Hi I would like to transfer my iCloud account to a new phone

Resolved! How to check if you have McAfee live cable on phone

I would like to know if I have O2 residential cable on my phone or bill if so can this be remove

Resolved! Sim card not working

Phone got wet. Dried it out, dried sim card. Now it's not working on galaxy s21

Can't undo call divert

In 2021 I set up a divert when unreachable as my local mast was down for a couple of months. I now want to stop the divert but ##62# gives an error and *#62# tells me that there's no divert. Calls are being diverted, so is there another way the diver...

My O² not working

New to O² a few months ago. Unable to sign in to My O², says 'not available' to me?

Resolved! @mmail.co.uk and Sending an SMS message from Emails

Hi AllI know this question came up a few years ago but I couldn't work out what the final solution was so I wanted to bring it to the top again. I am trying to use Outlook to send a SMS message to my phone but it is failing. What is the correct forma...

Changing from pay monthly to pay as you go

I attempted the steps mentioned earlier, but it's been over 48 hours now. Only the postpaid line has been disconnected, no change with new prepaid SIM and no migration has occurred. After the initial 24-hour period given by the retention team passed,...

Can’t log in

I am not new to o2 however since moving to aerial at o2 I can’t log in to the app The last online support sent me a link to reset my password which I have done however it is still not letting me in - the error suggests that I am not yet set up and in...

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