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Forum Posts

Can’t activate esim

Hi. I cannot see an option in settings to activate eSIM, therefore the QR code isn’t working when I scan it. Tariff changed yesterday.

Kieran78 by Level 1: Joiner
  • 7751 Views
  • 6 replies
  • 0 kudos

Roaming in Finland - Honor Magic V3

I arrived in Helsinki on Saturday but roaming did not automatically switch on.i spent several hours at the hotel and eventually set a network manually and it worked I travelled to a different part of Finland and on landing again no internet. I have t...

GPD by Level 1: Joiner
  • 39 Views
  • 2 replies
  • 0 kudos

voicemail saying full when empty

My Voicemail is saying full when it's empty. I've changed phones and I've still got the same issue. My phone is iphone 15. I've been onto 02 numerous times over past four months but nothing gets done to fix the issue. Help appreciated.

SimonRitch by Level 1: Joiner
  • 1509 Views
  • 17 replies
  • 0 kudos

ESIM - why do I now have two ‘lines’?

I’ve just installed a new esim and I now have two lines and two sims showing my primary ‘line’ shows my mobile number but I can’t use it to make any calls or get mobile data. I can only receive and make calls and get mobile data using the ‘travel’ si...

123Reedy by Level 1: Joiner
  • 3465 Views
  • 6 replies
  • 0 kudos

Using my phone abroad

Hii I have tried making a call from Sri Lanka to uk and I am getting a message saying my phone is temporarily suspended , I have purchased a SIM card whilst I am here can you help please

PAC code

i am having trouble porting my vodafone number over to O2?

rob50017 by Level 1: Joiner
  • 47 Views
  • 1 replies
  • 0 kudos

Resolved! Need HELP to Unlock my Samsung Galaxy A15. I am abroad

Hello, can someone/anyone assist me please? I had to purchase a new phone while visiting Edinburgh, Scotland last summer as my phone just mysteriously died when I arrived there. It was traumatic! Nevertheless, I am back in the USA and would like to u...

Charm by Level 1: Joiner
  • 329 Views
  • 4 replies
  • 0 kudos

No 4G

Lived at our current address for 4 months. I have had no issues with 4g network access in all that time. I can actually see the mast from my bedroom window. It's not even a quarter of a mile away. Today no 4g. It was fine when I went across town. Thi...