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Need HELP to Unlock my Samsung Galaxy A15. I am abroad

Charm
Level 1: Joiner
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Hello, can someone/anyone assist me please? I had to purchase a new phone while visiting Edinburgh, Scotland last summer as my phone just mysteriously died when I arrived there. It was traumatic! Nevertheless, I am back in the USA and would like to use the phone I purchased there with different carrier here in the US. That carrier, AT&T, gave me a SIM but it is not working on the phone, and now they are telling me I have to unlock the phone to get the SIM to work. I tried to follow steps found online but none worked either. Any ideas on how I could fix this will be greatly appreciated. Thanks in advance.

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MI5
Level 94: Supreme
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@Charm 

If you purchased the phone from O2 it is not locked.

Guide: Unlocking an O2 phone to use a different SIM card 

If purchased elsewhere, contact the retailer / network for help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Charm
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Hello, thanks for your response. I purchased the phone directly from an O2 store there.

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