Network Issues

[NH1996]

HI can you check for network issues in DN4 9GA & DN4 9BH.  I have had issues with calls all day and had calls from my emergency dentist and had to keep calling me back. Also my 4G has now gone this is also the same on my daughters Tesco mobile on O2.  Also calls to O2/Tesco mobiles do not go through to each other when calling therefore to me looks like a network issues - We have turned the phones off and back on etc in fact I have had to do this 5 times today. 

[MI5 · Accepted solution]

@NH1996 

You can keep checking yourself here O2 Service Status

See also https://community.o2.co.uk/t5/Welcome-News/Storm-Eunice/td-p/1531751

[NH1996]

I have also checked on the network coverage/status as well before adding this post and does not say there are any issues

[madasaf1sh]

It does for me, when I put in the 2 Donny postcodes

It could be the mast has failed, due to the ongoing weather events, could have lost power due to flooding..  could be someone in Balby has made off with cables,

[MI5]

@NH1996 

That's why I said "keep checking" as it sometimes takes time to update.

[NH1996]

It now been updated as below

dn4 9bh

Sorry, a phone mast close to you isn't working.

Looks like a phone mast near to you isn't working as it should, sorry. Our engineers are on the case but your service might come and go until we fix it.