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Need to take the bar off my phone

Courtney181
Level 1: Joiner
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Registered:

Hello

 

i I had my phone stolen at the weekend I rang o2 and they put a bar on my phone however I have received my replacement sim today and cannot use it due to the bar

 

please can this be lifted?

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MI5
Level 94: Supreme
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Registered:

@Courtney181 

You will need to contact O2 to do so.

Guide: How to find help & contact O2 

Guide: A Guide to Skype if needed to call.

Guide: O2 BARs 

There's usually an activation needed on the replacement sim and an account bar to lift.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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