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MyPhone says it is unregistered and will not make a call

SteveM2
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I am unable to make a call from my phone it is saying its unregistered 

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gmarkj
Level 66: Unequalled
  • 12720 Posts
  • 95 Topics
  • 1160 Solutions
Registered:

Was it working previously @SteveM2 and has just stopped?

Are you pay monthly or pay as you go?

Some other things to check:

  • is the sim is still in the phone correctly
  • try restarting the phone
  • does the sim work in another phone / another sim work in your phone

You can also see if this guide helps:

Guide: How can I sort out my network issues? 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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