MyO2

[Aaron10]

Why is my o2 not working? I’m not new to O2

[Denzil2321]

Is this the app or the website not working @Aaron10 

[Aaron10]

The app isn’t working it just keeps saying oops something went wrong when I try to sign into my account

[gmarkj]

Have you tried the website and does that work @Aaron10 ?

If yes, try uninstalling the app, reboot your phone and install again.

If no, it might need some help from customer services.

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG). Best time to call is 8am.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.