My sim as been blocked why

[Marcel3]

My sim is block and I pay my bill on time what’s going on 

[madasaf1sh]

@Marcel3 

No one on this community can tell you, you will need to make contact with o2 Guide: How to find help & contact O2 

[madasaf1sh]

@@Marcel3 

No one on this community can tell you, you will need to make contact with o2 Guide: How to find help & contact O2 

[MI5]

@Marcel3 

Check guides.

Guide: Is the network down for me or everyone? 

https://www.o2.co.uk/apps/my-network