24-06-2024 20:17 - edited 24-06-2024 20:19
24-06-2024 20:17 - edited 24-06-2024 20:19
I’ve just change to an eSIMs with a new tariff now my iphone won’t to 4g if there is not wifi
24-06-2024 20:57
Try resetting your network settings.
25-06-2024 15:17
i tried that but still wont go to 4g if there is no wifi
25-06-2024 15:25
You'll need to contact O2 then Guide: How to find help & contact O2
25-06-2024 15:42
looking into it further i think its to do with my esim. I have two sims primary and travel, at the moment only the travel is working the primary isn't i only worked that out when I look at my signal only the travel one is showing its connected if i turn that off I no longer get phone calls or messages, any suggestions
25-06-2024 15:50
25-06-2024 15:50
Make sure the ESIM is turned on in your SIM manager.
Take out the Travel SIM then reinstall the ESIM via my O2.
If that works then reinstall the Travel SIM
25-06-2024 16:00
i've sorted it thank you