Solved: My data won’t work and I can’t make calls

Sophie341 · ‎04-05-2022

I can’t make any outgoing calls and my data won’t work either. I have turned my phone of and back on again and tried the SIM card ect but had no luck

MI5 · ‎04-05-2022

@Sophie341

Check guide here Guide: Is the network down for me or everyone?

If you need a new sim, pop into any O2 store with some ID, or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-05-2022

@Sophie341

Check guide here Guide: Is the network down for me or everyone?

If you need a new sim, pop into any O2 store with some ID, or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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