Multiple text messages

[Valley]

At first I don't receive text message & then I keep receiving multiple copies of the same text message, over and over and over.  It is so annoying, even so when you have to request a code to enter your bank etc.  

I have contacted O2 who keep saying they will look into it for me, the latest being I have got to wait 5 working days before I hear anything, this has been going on now for 3 weeks.  I have gone into our local shop Hanley S-o-T and they say its a well known issue and they cant do anything about it.  Even if I brought a new phone, they can't guarantee it won't happen again.  This is now a big issue for me as I can't get any help.  I just want to leave O2 now 😞 

[Cleoriff]

@Valley 

As you have already contacted O2, I will tag one of our account advisors @O2Georgina who is on this morning.

Hopefully she will be able to help.

[O2Georgina]

Thanks for the tag @Cleoriff  

@Valley  I will send you a private message 

[Cleoriff]

Thanks @O2Georgina x

[Valley]

Hi still having same problem😞