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More than one O2 number yet can only find 1 in my O2?

186therocs
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I had 2 O2 numbers but changed the main one to another provider.  When I go to my O2 account the remaining number is not shown. I tried adding a device and it says this is already registered. Any Ideas??

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MI5
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@186therocs 

It's an issue caused by moving customers to the new billing syste,

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
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jonsie
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@MI5 

Well done on removing the slowest ever burning candle, I was sick of the sight of it 😂

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MI5
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They finally burnt out slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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186therocs
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Thank you!

 

Message 5 of 5
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