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IPhone 15 Pro Max

So I ordered the new iPhone 15 on Thursday night. And I’m still waiting on credit application it has been nearly 48 hours and still haven’t got back to me Nor can I find my order anywhere and I also can’t get into MYO2 App. Please Help

Woodsy10 by • Level 1: Joiner
  • 396 Views
  • 1 replies
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Resolved! unblock my phone

I have setup a direct debit to pay off the debt owed to 02, how do I unblock my phone?

Kath4 by • Level 1: Joiner
  • 450 Views
  • 1 replies
  • 0 kudos

PAC code

I requested for my old number to be swapped over and I’ve still not heard nothing and it was 3 days ago now

Cazzabob by • Level 1: Joiner
  • 491 Views
  • 2 replies
  • 0 kudos

PAC code woes joining o2

Hi all, similar story to what I’ve seen on other posts here, but added a new line to my o2 account (eSIM) recently and obtained a PAC from my old provider (id mobile) during checkout I input the PAC and got an error (seemed to timeout), upon retrying...

Resolved! data in cyprus

am i able to use my data in Cyprus with no extra cost a i got a text saying i need zone 3 but another O2 user recived one saying he can use their phone like in the uk

cookie2 by • Level 1: Joiner
  • 609 Views
  • 1 replies
  • 0 kudos

My 02 app

I cannot access my O2 app, states that my account is in use but I cannot log in with the username and password I originally had

Kelly-p by • Level 1: Joiner
  • 399 Views
  • 1 replies
  • 0 kudos

Text Messages

Two weeks ago, I found I could no longer send or receive text messages. I have been to the Telford O2 store several times. My SIM card has been swapped, the SIM card has been tried in another phone. I have carried out a hard reset of my phone. I am s...

Can not log in to my O2 app

I want to get back my refund on my bank account not by post, because I have changed the address.I can not find any way to log in to My O2 app.

Saha by • Level 1: Joiner
  • 425 Views
  • 1 replies
  • 0 kudos

Wireless Call Quality

I am getting very poor call quality on wireless calls. I use an iphone 8 and have excellent broadband 130mbps. I have a Virgin Media hub 3 router.Any ideas why I should get poor call quality - my voice cuts out to the other person and their voice cut...

TonyG1 by • Level 1: Joiner
  • 505 Views
  • 1 replies
  • 0 kudos

Resolved! Close account

Hi I'm still being charged a monthly direct debit but no longer use o2,can you help close my account please? bromleyrob**Personal info** (REMOVED) Thanks Robert

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