Mobile data setup Error code 106

[Stevefreakley]

I’ve just joined o2 and am having trouble setting up a data plan for my Apple Watch. Whenever I try to create a plan I get the oops message and error code 106. Tried turning off the phone and watch several times, have phoned tech support to no avail. Does anyone have an answer as to what to do?

[NF1506]

Hi there, 

I am also having a similar issue, would you be able to give me some advice as well? 
Thanks

[pgn]

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@NF1506 wrote:

Hi there, 

I am also having a similar issue, would you be able to give me some advice as well? 
Thanks

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@O2Emma is on now, keep an eye out for her reply here, and good luck @NF1506.

[O2Emma]

Hi @pgn I will pick this up thanks.

[O2Emma]

Hi @NF1506 I will send you a private message to look into it for you.

[Hn1979]

Hi Emma, I am having the same issue, would you be able to help me?

thank you

[gmarkj]

This morning it is @O2Sarah- that can help @Hn1979 

[O2Sarah-]

Thanks for the tag @gmarkj 

@Hn1979 I will send you a private message to check your account 

[KellyW_1838_]

I’ve also had this problem since buying Apple Watch in dec has anyone actually got it sorted ? 

[pgn]

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@KellyW_1838_ wrote:

I’ve also had this problem since buying Apple Watch in dec has anyone actually got it sorted ? 

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Take a look at this solution, @KellyW_1838_ - read down the thread first to get the gist, it's not very long: https://community.o2.co.uk/t5/Discussions-Feedback/Apple-Watch-OS-9-3-and-O2-Airtime-Plan-Connectivi...

[OldBiker]

Hi, I’m having the same problem, could someone please help?

(I’ve checked the above link but unfortunately Watch OS 9.3.1 hasn’t helped)