Mobile data not activating with Apple Watch

[Nisalou]

Hi
Im having trouble activating my mobile data with my Apple Watch. 

The spinning wheel of doom keeps going and it says it’s activating but nothing happens. It’s been weeks….

any ideas? 

Thanks

[pgn]

Probably the iWatch esim needs to be reprovisioned, @Nisalou - see if @O2Lisa can help you out tomorrow morning, keep an eye on your PMs.

[O2Lisa]

Morning all, thanks for the tag @pgn. 

@Nisalou I’ll message you privately and look in to this for you😊

[Nisalou]

Thank you! Just sent you a PM