Middle of the night text messages from O2

[Ness651084]

Hi all.

Does anyone else get billing updates from O2 in the middle of the night? Last night it was 2:30am!! I have calls and text muting on my phone at night but their messages seem to get through it. I would imagine the bot tech is good enough to know what time-zone I am in, so why the early morning wake up call 😉 Is anyone else suffering with this, or does anyone know how to get it to happen at a reasonable time?

many thanks 🙏 

[Enlli]

Can't say I have. We have had a handful of complaints on here but they are few and far between.

My phone is set to only allow family calls at night

[Bambino]

@Ness651084 See these: 

https://support.apple.com/guide/iphone/change-notification-settings-iph7c3d96bab/ios

https://support.google.com/android/answer/9079661?hl=en

[madasaf1sh]

@Ness651084 

Just because you have calls and text muting turned on, all that does is stop the phone notifying you of the call or text during the period it is on. 

You cant stop anyone sending you a message during that time..

[Dave-O2]

Hey @Ness651084 

If you continue to get messages at this time, please drop me a PM with your mobile number and I can take a closer look 😊