cancel
Showing results for 
Search instead for 
Did you mean: 

Lost old phone, need to activate esim on new phone

Activate-esim
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Lost old phone, need to activate esim on new phone

Message 1 of 3
256 Views
2 REPLIES 2

madasaf1sh
Level 77: Grand Master
  • 11707 Posts
  • 64 Topics
  • 3178 Solutions
Registered:

@Activate-esim 


If you cant get access to myo2 then you will need to call customer services Guide: How to find help & contact O2 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
252 Views

MI5
Level 94: Supreme
  • 150168 Posts
  • 641 Topics
  • 28603 Solutions
Registered:

@Activate-esim 

If you can access your MyO2, you can do it there.

If not, contact O2 or go in store with photo ID.

Guide: How to find help & contact O2 

esim install.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
252 Views