Keeping old phone numbet

[Enyala]

Just moved from Vodafone to O2. How long until my old number is transferred to my O2 sim card please? I thought it would be done in 24 hours.

[MI5]

@Enyala You need to fill in the form here but nothing happens over weekends https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

[Enyala]

Thank you for replying. However, I gave them my PAC code online when I applied for the new sim and transfer. Do I need to do all that again now I have an O2 sim?

[MI5]

@Enyala 

It's worth doing it again esp if you didn't receive a confirmation text with a changeover date.

As I said, nothing ports at the weekend so Monday you should hear something back.

Edit for spelling

[Enyala]

Ok thanks, I'll do it again. Disappointed though, I was trying to avoid this.

[MI5]

It rarely works the first time just lately @Enyala 

[Enyala]

Hello again, now got old number back- thanks for the advice. BUT, can’t receive calls or send or receive texts yet. I can only make calls out. Is this normal? It’s not 24 hours yet, am I expecting too much for it all to be done at the same time?!

[MI5]

@Enyala 

It's normal.

Just keep rebooting phone until it all works.

[Enyala]

Thanks, I’ll just keep turning it on and turning it off again then! It’s nice to know it’s normal anyway.

[MI5]

No worries and you're welcome