It’s an absolute joke

[DavidPowell]

I’m abroad in Ukraine I know to keep swallowing money off me every day. I find it impossible to speak to a human being. All I get is a machine that can’t answer my questions and when I do get to the other day and started complaining some guy who could hardly speak English, just put the phone down on me.

please O2 call me up and stop taking £20 out of my account every day. Please call me

[MI5]

@DavidPowell 

No one can call you from here.

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

[jonsie]

Thread title very apt...

[Bambino]

Certainly is @jonsie, certainly is.

@DavidPowell Download Skype Guide: A Guide to Skype to call O2 customer service on their Freephone numbers: Call +44800 902 0217 or +44800 032 1402 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

[Breanna]

Were you able to get in contact with O2 about this @DavidPowell?