Solved: Terrible mobile data coverage

Snoot · ‎12-04-2023

Can an old sim be responsible for bad data coverage? I have upgraded the phone but still have same problems. And yes I have turned mobile data on in settings. It often shows the 4G signal but is not connecting to Internet. Can I get any help before waiting 40minutes on the phone line?

MI5 · ‎12-04-2023

@Snoot

You can pop into your local O2 store to get a new sim for free.

Take photo ID with you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-04-2023

@Snoot

You can pop into your local O2 store to get a new sim for free.

Take photo ID with you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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