Issues with receiving calls

[112]

Good afternoon! Me and my parents’ mobile phones sometimes cannot receive the calls from other mobile devices. Could you please check whether there are some issues with our O2 SIM card? Thank you! 

[Cleoriff · Accepted solution]

@112 

This is a community of members just like yourself. You could ask for new sims for all phones instore

Or contact O2 by calling on any numbers in this guide. Guide: Coronavirus Community Help and Support 

Or contact via social media ....Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this