Issues with not being able to use my phone to ring out or receive calls

[ASM-2023]

Having issues with a 2-sim Redmi 5G phone I bought last year, which won't ring out or accept calls on either sim.

[jonsie · Accepted solution]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202