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Issues with keeping my number

Zelal
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎27-06-2024 13:53

on ‎27-06-2024 13:53

Hello,

 

I recently switched my mobile phone service to O2 and I would like to keep my current phone number. When I tried to use the My O2 app to request and share my PAC code, I encountered an error message that said "There was a problem making that change." I would really appreciate your assistance with this issue. I have also recently received the SIM card, in case that information is necessary for the process. Thank you for your help.

Zelal Ozkan Koca 

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MI5
Level 94: Supreme
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Registered:

on ‎27-06-2024 13:55

on ‎27-06-2024 13:55

@Zelal 

You need to ask O2 to help.

Guide: Migration & porting into O2 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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