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Josephened · ‎10-01-2023

We purchased an international roaming account and want to top it up, but the website won’t accept a non-UK address - how do we get around this?

MI5 · ‎10-01-2023

@Josephened

You can use a third party site.

Details in this guide Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Enlli · ‎10-01-2023

To my knowledge any type of top up over the air needs a UK card registered to a UK address.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎10-01-2023

@Josephened

You can use a third party site.

Details in this guide Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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