This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Incoming calls only ring once

Go to solution
Graham1970
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎28-04-2023 15:48

on ‎28-04-2023 15:48

Hi hoping someone can help me since Tuesday all my incoming calls only ring once then says user busy. I don’t have voicemail or call forwarding activated and have checked what settings I know. Phoned 02 help desk could hardly understand him but he did give me code to put in phone **61*901*11*30# says this would set my timer for calls going to voicemail to 30sec still no change. I have reset all my settings now lost what to do

Thank you for any advice 

Message 1 of 5
1,171 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 152908 Posts
  • 652 Topics
  • 29180 Solutions
Registered:

on ‎28-04-2023 16:10

on ‎28-04-2023 16:10

@Graham1970 

Sounds like an account issue.

Let's see if @O2Emma can help?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 5
1,165 Views
4 REPLIES 4

Go to solution
MI5
Level 94: Supreme
  • 152908 Posts
  • 652 Topics
  • 29180 Solutions
Registered:

on ‎28-04-2023 16:10

on ‎28-04-2023 16:10

@Graham1970 

Sounds like an account issue.

Let's see if @O2Emma can help?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
1,166 Views

Go to solution
O2Emma
Former Staff
In response to MI5
  • 1198 Posts
  • 0 Topics
  • 34 Solutions
Registered:

on ‎28-04-2023 16:41

on ‎28-04-2023 16:41

Hi @MI5 I will pick this up thanks.

Hi @Graham1970 I will send you a private message to look into this for you.

signature
Message 3 of 5
1,158 Views

Go to solution
Graham1970
Level 1: Joiner
In response to MI5
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎29-04-2023 19:43

on ‎29-04-2023 19:43

Thank you 🙂 you were right @O2Emma sorted my issue so grateful 

Message 4 of 5
1,139 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
  • 152908 Posts
  • 652 Topics
  • 29180 Solutions
Registered:

on ‎29-04-2023 20:24

on ‎29-04-2023 20:24

Pleased to hear that @Graham1970 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
1,134 Views
0 Kudos
Top Kudoed Authors
View All
Top