I phone 14pro

[RA11]

My phone has completely stopped working it’s under 2 years old Apple tell me it needs a new mother board it’s apparently out of warranty I have had to buy a new phone 

I would like to be released from paying more for this device under consumer law

and just continue paying for Air time  

Ronald

****************

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[jonsie]

I very much doubt you will get anywhere with this

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

[MI5]

Good luck @RA11 

Guide: How to find help & contact O2