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I left O2 months ago but you keep billing me monthly

alex46
Level 1: Joiner
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Hi,

I left O2 months ago for EE but you keep billing me monthly.

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MI5
Level 94: Supreme
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@alex46 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
Level 86: Prestigious
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@alex46 Did you follow the cancellation procedure?

Cancelling your contract - An updated guide - O2 Community

I DO NOT WORK FOR O2



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