I have an esim and I do not see the swap sim option

[NeOHulK]

I have an esim and I do not see the swap sim option, so I am stuck now, unable to change my mobile deivce.

[pgn]

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@NeOHulK wrote:

I have an esim and I do not see the swap sim option, so I am stuck now, unable to change my mobile deivce.

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If the advice given here about eSIM activation does not work, @NeOHulK - then take your phone and some photo id and head to an O2 Store, they are the ones who can help get you up and running again. I would take the advice here

https://community.o2.co.uk/t5/Discussions-Feedback/My-experience-trying-to-get-an-eSim-from-an-O2-st...

and switch back to a physical SIM card while you are there as well - far simpler altogether.

Good luck.