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I cannot receive SMS for facebook two factor authentication, nor message facebook number

IvyLi
Level 1: Joiner
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on ‎03-10-2024 19:52

on ‎03-10-2024 19:52

I cannot receive SMS for facebook two factor authentication, nor message facebook number(32665) for one time password numbers (https://www.facebook.com/help/447046021986895?helpref=faq_content). Just called customer support technical help, which verified and gave me open access to 18+content, but I still cannot message 32665 to enable the 2 factor authentication codes coming in. Can anyone help me with this, thank you! 

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MI5
Level 94: Supreme
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on ‎03-10-2024 19:57

on ‎03-10-2024 19:57

@IvyLi 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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