I cannot enable wifi on samsung z3

[wifiphone]

Hi

I cannot enable wifi on samsung Z3 phone. when i turn on, it hang and then disable

[jonsie]

Best option is to contact Samsung support 

Help & Contact Us | Samsung United Kingdom

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202