Solved: I am getting the message number not recognised whe...

Rv1 · ‎22-01-2022

I am getting number not recognised message on ANY number I call from my phone…

MI5 · ‎22-01-2022

Is it the same if you dial manually?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎22-01-2022

@Rv1

Is it the same if you dial manually?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Rv1 · ‎22-01-2022

I just tried that, thank you, and it worked. So has something happened to my contacts?

MI5 · ‎22-01-2022

@Rv1

Sounds like the number format of your saved contacts is messed up.

Do you have dial assist on or off?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

lewys-gp · ‎24-01-2022

@Rv1 if you answer MI5's next question, they may be able to assist you further 😁.

Community Manager for the O2 Community 🙂

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