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I am getting the message number not recognised when I call ANY of my contacts in my phone

Rv1
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I am getting number not recognised message on ANY number I call from my phone…

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MI5
Level 94: Supreme
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@Rv1 

Is it the same if you dial manually?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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@Rv1 

Is it the same if you dial manually?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 5
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Rv1
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I just tried that, thank you, and it worked. So has something happened to my contacts?

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MI5
Level 94: Supreme
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@Rv1 

Sounds like the number format of your saved contacts is messed up.

Do you have dial assist on or off?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 5
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lewys-gp
Community Manager
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@Rv1 if you answer MI5's next question, they may be able to assist you further 😁.

Community Manager for the O2 Community 🙂
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