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on 24-10-2020 06:40
Please assist!
Solved! Go to Solution.
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- 130588 Posts
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24-10-2020 07:50 - edited 24-10-2020 07:51
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24-10-2020 07:50 - edited 24-10-2020 07:51
Hi @Ljosepuk
It's available on your device, unless you are PAYG. You need to call O2 again to make sure it has been activated.
All numbers here Guide: Coronavirus Community Help and Support
https://www.o2.co.uk/connectivity/wifi-and-4g-calling
Wifi and 4G Calling is currently available on the following devices:
- iPhone SE 2020, 11, 11 Pro, 11Pro Max, iPhone Xs, iPhone Xs Max, iPhone X, iPhone Xr, iPhone 8 Plus, 8, 7 Plus, 7, 6s Plus, 6s, 6 Plus, 6, SE
- Samsung Galaxy Note20 Ultra 5G, Galaxy Note20 5G, Galaxy Note20 4G, Galaxy Z Flip 5G, Galaxy Z Fold2 5G, Xcover Pro, A21s, A41, A51, A51 5G, A71, S10 Lite, Galaxy Fold 5G, Galaxy Z Flip, S20, S20 Plus, S20 Ultra, S10 5G, Note10, Note10 Plus 5G, S10, S10e, S10 Plus, S9, S9 Plus, S8, S8 Plus, Note8, S7*, S7 edge* and J3 2017*, A10, A20e, A50, A70, A8, A3 2017, A6, J6, J5 (2017), A5 (2017), Note9, A7, J6+, J4+, A9, A90 5G, A40, Xcover 4S.
- Sony Xperia 5 II, Xperia L4, Xperia XZ2, Xperia XZ3, XZ2 Compact, XZ Premium*, Xperia XA2, Xperia XZ1*, Xperia XZ1 Compact*, Xperia 10, Xperia L3, Xperia 5, Xperia 1, Xperia 10 II and Xperia 1 II
- Oneplus 5, 5T, 6, 6T
- HTC U11*
- Doro 8035*
- Google Pixel 3, Pixel 3 XL
- Xiaomi Mi MIX 3 5G
- OPPO Reno 5G, Find X2 Neo 5G, Find X2 Lite 5G, Find X2 Pro 5G and Find X2 5G
- Huawei Mate 20 X 5G, P20 and P20 Pro, P30, P30 Pro, P30 Pro New Edition and P40
- Motorola Edge 5G
Veritas Numquam Perit
- 130588 Posts
- 838 Topics
- 7609 Solutions
24-10-2020 07:50 - edited 24-10-2020 07:51
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24-10-2020 07:50 - edited 24-10-2020 07:51
Hi @Ljosepuk
It's available on your device, unless you are PAYG. You need to call O2 again to make sure it has been activated.
All numbers here Guide: Coronavirus Community Help and Support
https://www.o2.co.uk/connectivity/wifi-and-4g-calling
Wifi and 4G Calling is currently available on the following devices:
- iPhone SE 2020, 11, 11 Pro, 11Pro Max, iPhone Xs, iPhone Xs Max, iPhone X, iPhone Xr, iPhone 8 Plus, 8, 7 Plus, 7, 6s Plus, 6s, 6 Plus, 6, SE
- Samsung Galaxy Note20 Ultra 5G, Galaxy Note20 5G, Galaxy Note20 4G, Galaxy Z Flip 5G, Galaxy Z Fold2 5G, Xcover Pro, A21s, A41, A51, A51 5G, A71, S10 Lite, Galaxy Fold 5G, Galaxy Z Flip, S20, S20 Plus, S20 Ultra, S10 5G, Note10, Note10 Plus 5G, S10, S10e, S10 Plus, S9, S9 Plus, S8, S8 Plus, Note8, S7*, S7 edge* and J3 2017*, A10, A20e, A50, A70, A8, A3 2017, A6, J6, J5 (2017), A5 (2017), Note9, A7, J6+, J4+, A9, A90 5G, A40, Xcover 4S.
- Sony Xperia 5 II, Xperia L4, Xperia XZ2, Xperia XZ3, XZ2 Compact, XZ Premium*, Xperia XA2, Xperia XZ1*, Xperia XZ1 Compact*, Xperia 10, Xperia L3, Xperia 5, Xperia 1, Xperia 10 II and Xperia 1 II
- Oneplus 5, 5T, 6, 6T
- HTC U11*
- Doro 8035*
- Google Pixel 3, Pixel 3 XL
- Xiaomi Mi MIX 3 5G
- OPPO Reno 5G, Find X2 Neo 5G, Find X2 Lite 5G, Find X2 Pro 5G and Find X2 5G
- Huawei Mate 20 X 5G, P20 and P20 Pro, P30, P30 Pro, P30 Pro New Edition and P40
- Motorola Edge 5G
Veritas Numquam Perit
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on 13-09-2021 13:03
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on 13-09-2021 13:03
Hi, you say the mate 20 Pro is supported as long as it's not PAYG, but it is still not showing in the latest list of supported phones as of Sept 2021.
Is it definitely supported?
Many thanks,
Simon

