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How do i txt to short numbers eg. those numbers frm a pre-paid service?

JulieSmart
Level 1: Joiner
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on ‎14-06-2022 21:15

on ‎14-06-2022 21:15

I'm looking to send a txt msg to a short number that is part of a pre-paid service but my msgs show as failed. This is suggestive that my a/c has blocks which require to be enabled in order for me to proceed. Can u advise how I gain access to allow me to send such txt msgs - thanx

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MI5
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on ‎14-06-2022 21:18

on ‎14-06-2022 21:18

@JulieSmart 

Do you have or have reached a spend cap?

Guide: Spend Caps & Charge to Mobile on O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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