cancel
Showing results for 
Search instead for 
Did you mean: 

I’m still disconnected !!

AD_77
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I requested to keep my old pay as you go number to my new pay monthly account ,

3 requests already and both numbers have been disconnected for 3 days now ! can you help ! 

I'm happy to keep my new number ,

and if it’s too late can you provide me with a new new number please ? 

I also can’t access my O2 app even, because they want to send me a code to my new number but I have no connection ! 

I can’t call customer service ! 

why this happening to me ! 

Message 1 of 2
81 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151502 Posts
  • 649 Topics
  • 28836 Solutions
Registered:

@AD_77 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: Migration & porting into O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
79 Views