How do I change billing address?

[Fred5]

Can't seem to find how I can change my billing address on My02. It just sends me round in circles. Ideally I'd like to speak with a person, but can't find contact numbers.

[Enlli · Accepted solution]

Under Bills and current charges

 

[Bambino]

@Fred5 If you still wish to speak to customer service call 202 from your mobile or 0344 809 0202, 0800 902 0217 or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

[Breanna]

Hi @Fred5 were you able to get your address changed?