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Help with moving an old Virgin Media mobile number to a new O2 contract.

ArturasKulickis
Level 1: Joiner
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on ‎23-09-2023 20:24

on ‎23-09-2023 20:24

I have an old Virgin Media contract, the mobile number of which I would like to move to an O2 contract and SIM I received as part of a bundle.

I have contacted support to help me with this, however they said that the mobile number is not able to be moved over because it was "migrated to O2 from Virgin".

Is there anything I can do to move the number over? It would be very bothersome to change my phone number on all the various accounts I have accumulated over the years.

 

Any help is appreciated.

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jonsie
Level 94: Supreme
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on ‎23-09-2023 20:28

on ‎23-09-2023 20:28

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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