Help Needed

[MC4]

How do I have an online conversation with a guru ?

My phone is broken and id like to upgrade

[Cleoriff]

@MC4 

Live chat can be found when browsing the shop pages. They open at 8am  https://www.o2.co.uk/shop 

Or you can do the upgrade yourself if you check out the same page?

[MC4]

Thanks Cleoriff

Yes i was completing the upgrade myself until i saw the part that said i'd receive a text .... my current phone is broken.

I'll wait till 08:00

Thanks

[MI5]

@MC4 

If you can find an old phone or use someone else's, you can put your sim in it to receive the code.

[MC4]

thank you

[Cleoriff]

You're welcome and best of luck @MC4 

[MI5]

You're welcome