cancel
Showing results for 
Search instead for 
Did you mean: 

Hello

Adumitroaiei
Level 1: Joiner
  • 3 Posts
  • 3 Topics
  • 0 Solutions
Registered:

card not activated.

Message 1 of 3
360 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 123072 Posts
  • 826 Topics
  • 7472 Solutions
Registered:

Hi @Adumitroaiei 

Very limiited information. However, if Pay as you go you need to top up.

If contract O2 to O2 then you  need to do a sim swap from your old sim.

Anything else then look at this guide Guide: Migration & porting into O2  

If you need to contact O2

 call on 202  or 0344 809 0202

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 3 of 3
352 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 144625 Posts
  • 634 Topics
  • 27729 Solutions
Registered:

@Adumitroaiei 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
354 Views

Cleoriff
Level 94: Supreme
  • 123072 Posts
  • 826 Topics
  • 7472 Solutions
Registered:

Hi @Adumitroaiei 

Very limiited information. However, if Pay as you go you need to top up.

If contract O2 to O2 then you  need to do a sim swap from your old sim.

Anything else then look at this guide Guide: Migration & porting into O2  

If you need to contact O2

 call on 202  or 0344 809 0202

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket
Message 3 of 3
353 Views