@Breannaimtagging you because I’ve seen you help others, and I don’t know what else to do. i am in desperate need of help for the exact same issue!
Bullet pointed version:
- Bought a new iPhone 14 pro on o2 (new contract)
- want to migrate my old number to the new sim.
- old number been disconnected for over 72hrs
- friends, family, work can’t contact me
- can’t access my socials, WhatsApp, online banking as all on them send verification codes to my disconnected number
- Spent over 5+ hours being passed around departments with o2, been to the store (30 mile round trip), and still have not got my old number and am carrying 2 phone.
- Keep being told to wait 24 hours
- no credits offered.
Please can someone help. I can’t bare to stay on the phone with customer service again.
