Hello,
I left Tesco Mobile last Friday, switching to O2. I requested my PAC code last Friday (21/02) and still my old number has not transferred. I phoned Tuesday and was told it was schedule for Tuesday so should be ready Wednesday. Nothing happened. I phoned Thursday and CS escalated the issue and I am having to wait another 48hrs. In the past this switch has been nearly instantaneous. Is this fixable? Or because it hasn't happened within a few hours, the likelihood is that its not going to work.
I've been without my number for a week, and I'm starting to think it might be lost. Has anyone had this issue before and its been resolved? Is there anything I can do to help the situation?
