Get old number back

[Lisalou91]

I've recently cancelled my current pay monthly contract and have decided to be a pay as you go customer for a while. Yesterday was my last day to use my PAC code to keep my number and now my sim card has been deactivated. Is there any way I can get this number back? I've had this same number for 6+ years! 😔

[Enlli]

You didn't need a PAC code to move from Pay Monthly to PAYG simply a migration

Have a look here

Guide: Migration & porting into O2  

There is still an off-chance you can retrieve it

You will need to contact O2. Phone lines are open today from 10:30am

Or try

Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you.

[Breanna]

Hi @Lisalou91 were you able to get in touch with O2 about this?