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on 08-11-2022 14:49
we have electric gates which were working fine. The intercom stopped talking to the hand set.
We were told we needed a new sim, no joy, you need a new hand set, no joy.
Checked the sim in the gate controler which now says unregistered sim.
Do I need to put the new sim in the gate controller, but then what do I do about the hand set.
We have only ever had one phone number on this account.
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on 08-11-2022 15:14
The sim needs to be topped up every 6 months or removed and a phone call made from it to keep it active.
If you contact O2 they may be able to reactivate it for you.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
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on 08-11-2022 15:14
The sim needs to be topped up every 6 months or removed and a phone call made from it to keep it active.
If you contact O2 they may be able to reactivate it for you.
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.