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Gate sim

Tonyoc
Level 1: Joiner
  • 1 Posts
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Registered:

we have electric gates which were working fine. The intercom stopped talking to the hand set.

We were told we needed a new sim, no joy, you need a new hand set, no joy.

Checked the sim in the gate controler which now says unregistered sim.

Do I need to put the new sim in the gate controller, but then what do I do about the hand set.

We have only ever had one phone number on this account.

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MI5
Level 94: Supreme
  • 151763 Posts
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Registered:

@Tonyoc 

The sim needs to be topped up every 6 months or removed and a phone call made from it to keep it active.

If you contact O2 they may be able to reactivate it for you.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 2
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MI5
Level 94: Supreme
  • 151763 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Tonyoc 

The sim needs to be topped up every 6 months or removed and a phone call made from it to keep it active.

If you contact O2 they may be able to reactivate it for you.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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