cancel
Showing results for 
Search instead for 
Did you mean: 

Galaxy watch 4 sim not provisioned for voice calls

ryanken92
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

So...

I got a galaxy watch 4 last week

Battery life was only lasting about 3 hours contacted O2.

They sent a new watch out great, I didn't keep hold of my esim card, I couldn't find it.

The new watch didn't come with an esim.

Rang O2, they sent one out, great.

Connected the esim on the wearables app, it's not connecting to the network and get the error in the subject.

 

Any ideas?

 

 

 

 

 

 

 

 

 

 

Message 1 of 2
838 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 149592 Posts
  • 641 Topics
  • 28517 Solutions
Registered:

@ryanken92 

All we know is here but needs store intervention.

Guide: Connecting your Samsung Smartwatch 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
827 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 149592 Posts
  • 641 Topics
  • 28517 Solutions
Registered:

@ryanken92 

All we know is here but needs store intervention.

Guide: Connecting your Samsung Smartwatch 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
828 Views