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Galaxy Watch 5 Pro lte

Ricky1750
Level 2: Apprentice
  • 9 Posts
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Registered:

Hello, I have received a Galaxy Watch5 Pro LTE, everything is working when connected over Bluetooth and I wanted to enable the watch to Connect when away from the phone.

I see there are several (really one, very detailed) explanations on how to make it work, so I went to an O2 shop, got the esim and installed it in the watch, but not much luck:

When the watch was away from the phone I coukd connect to the network (show O2 with good signal, cloud icon, have data as can download etc), I would not receive incoming calls or text when phone was called, but could send and receive (although the sender would be the watch esim number and would receive text on the watch esim nimber only). No way to make calls from the watch (error is "emergency calls only") but would receive calls (on the watch esim number). Asked for support O2 sent me another esim, swapped and activated, now everything works when connected to the phone, when not connected I have data working, I can send text (and they appear with the phone  ikber as sender) and receive text when the phone gets one. I don't receive calls when phone gets one or make calls (error is "Only emergency calls can be made").

I followed the guide step by step, except for one bit (Next go to your mobile and in settings, advanced, turn on the switch to use your mobile data on other devices) because there Is no such option on the phone (wondering if that is a Samsung phone option, I have a pixel 5).

Before I keep trying with O2 support, do you think there is something missing in the phone/esim setup/provisioning or are calls supported only if you have a Samsung Phone? Since the watch was receiving calls with the first esim I guess it should work but at this point it seems O2 is struggling to fix it.. thanks!

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madasaf1sh
Level 77: Grand Master
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Registered:

The same applies to all UK Networks and actually globally, and to be fair its Samsung that are at fault and should test against the majority of phones.... as surprisingly they want you to buy into the whole Samsung Eco System...


And that page hasn't been updated since the Watch 4 

 

EE actually will sell you the watch, and they you it wont work when you try and get it t work..

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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